![]() ![]() Ship housekeepers use a wide range of skills in their roles, including: Communication This is crucial as providing a consistently high standard of food service for passengers ensures that they have an overall enjoyable experience on the ship. For example, when a ship's salad bar runs low, it's the ship housekeeper's responsibility to top it up. This includes assisting with preparing and, in some circumstances, serving food to guests and crew members. Ship housekeepers work closely with the chefs and cooks that are working on the ship. Due to the high levels of interaction with crew members and passengers, the ship's management team may find this level of insight useful for making positive changes on board the ship. This includes discussing some of the most common concerns that crew members and passengers have and sharing their ideas for addressing these concerns. Read more: Customer care vs customer service differences explained Sharing concerns with managementĪnother significant role for a ship housekeeper involves sharing concerns with the ship's management team. ![]() Addressing these concerns is a key part of a ship housekeeper's role, as this helps to ensure that customers enjoy their stay on the ship and increases the likelihood of them using the ship's services again or recommending them to others. Some of the common concerns that a ship housekeeper may encounter include a lack of cleanliness in customer cabins and shared spaces, alongside a low-quality food service. Ship housekeepers are responsible for making sure that passengers have a good experience on the ship, which includes resolving any passenger concerns or queries. By effectively cleaning and sanitising the vessel, ship housekeepers can help ensure the passengers' safety. Cleaning and sanitising a ship is crucial as ships have the potential for the rapid spread of illnesses. This includes a wide range of tasks, from cleaning the individual pieces of cutlery and crockery in the dining areas to mopping floors throughout the ship. Ship housekeepers are responsible for cleaning and sanitising spaces and items aboard the ship. Due to this, ship housekeepers complete these sales as this makes passenger experiences far more efficient. This is a key part of a ship housekeeper's job, as they're typically one of the first individuals that a passenger interacts with. This includes completing sales by using a point-of-sale system, ensuring the transfer of funds and creating strategies for increasing sales on the ship. ![]() One of the most crucial parts of a ship housekeeper's role is managing sales on board the ship. A ship housekeeper's main responsibilities include: Managing sales Generally, they play a key role in maintaining the ship's cleanliness and providing excellent customer service to the ship's guests, while also supporting other crew members. Depending on the size of the ship and the staff working on it, a ship housekeeper's exact daily duties can vary. Ship housekeepers are common roles on cruise ships and other leisure vehicles, but are less common positions on purely functional ships. What is a ship steward?Ī ship steward is an individual who works on a ship. In this article, we discuss what a ship housekeeper is, list the required skills for this role and outline how to become one. Learning about what a ship housekeeper does and the steps to follow to become one can help you determine whether this career aligns with your interests. This role is key, as guests are more likely to use the hiring organisation's services again if their needs are sufficiently met. You can follow any responses to this entry through the RSS 2.0 feed.īoth comments and pings are currently closed.Ship stewards, or housekeepers, play a vital role on a ship by ensuring the vessel's cleanliness and looking after the needs of the ship's guests and crew members. On Tuesday, June 8th, 2004 at 1:13 pm and is filed under Job Descriptions. Obtains replacements for personnel leaving ship. Requisitions stores, for example food, sundries, and furniture. Collaborates with CHEF, PASSENGER VESSEL ( water industry) to plan menus. ![]() Observes services rendered by steward personnel for conformance to company standards. Inspects passenger areas for cleanliness. Arranges space for shipboard recreation activities. Service Jobs » Miscellaneous Personal Service Jobs » Ship Stewards Stewardesses And Related Jobs » Chief Passenger Ship Steward StewardessĬhief Passenger Ship Steward Stewardess: Supervises and coordinates activities of personnel in steward’s department aboard passenger vessel: Supervises workers engaged in housekeeping and meal serving. ![]()
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